How do I connect my Ryoko?

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Hello there! We're excited to help you get started with your Ryoko 4G device. In your package, you'll find that the prepaid Viaota SIM card has already been inserted into your device. However, if it hasn't been inserted yet, no need to worry—it's a simple process! Just ensure that you use the standard-sized SIM card provided from the three different sizes available.


Turning on your Ryoko 4G hotspot is a breeze! Just press and hold the power button. Once it's on, you can connect your smartphone or other device to the hotspot in two different ways. First, you can press the WPS button twice and scan the QR code that appears on the Ryoko screen with your phone. Or, if that's not your thing, you can connect to the "Ryoko" network that will be visible on your device's list of Wi-Fi networks. The password is marked as "key" on the Ryoko screen, and you can see both the SSID and password by pressing the WPS button once.

If you encounter any technical issues, please refer to our User GuideGive it a try, and let us know if you have any questions!



Setting Up Your Device


  1. Turn on Ryoko by pressing and holding the power button on the top-right side of the device, until the screen lights up.
    If the device does not turn on, charge it first by using a USB-C cable (included in the packaging). Connect the cable to the USB-C port at the bottom of the Ryoko device to start charging.
  1. Once Ryoko is turned on, choose the most convenient way to connect:
  • Connect automatically by scanning the QR code
  • Or connect manually by using the Wi-Fi name and password. Both the QR code and the Wi-Fi details are displayed on the Ryoko screen.
  1. You can connect your phone, laptop or any other Wi-Fi capable device. You can connect up to 10 devices at the same time.
  1. That’s it! Once you connect to Ryoko, you can check your signal strength, the number of connected devices, and battery level at the top of the Ryoko screen.



Using additional features


Ryoko comes with a pre-installed Viaota SIM card with additional benefits.
These include the ability to monitor your data usage directly on the device's screen and automatic ad-blocking. These features are exclusive to the Viaota SIM card and will not be available if you choose to use a third-party SIM card.
If you choose to use a third-party SIM card, Ryoko will work as usual, only it will not have the additional features of Viaota.
Monitoring your data usage: Click the Menu button once to see how much data you have remaining.
This button will take you to the Plan Info screen. If Ryoko is connected to the internet, it will show how much data you have remaining.
At the bottom of the screen, you can see the link to Viaota's self-service portal and the SIM card's ICCID, so you can easily manage it in the portal.
Enable automatic ad blocking: Viaota can help you stay safe online by blocking ads, trackers, malware and phishing. To enable this feature, follow these steps:
1. Click the Menu button once more. This will take you to the Viaota Features screen where you’ll see a toggle. The toggle indicates whether the feature is on or off.
2. Click the Checkmark button on the side of your Ryoko to enable or disable the feature.
Note: Automatic ad protection works by blocking network requests to known ad networks or malicious websites. If you ever experience connection issues to websites you trust, please disable this feature and try again.
SMART & SIMPLE

One-touch access to the internet in over 137 countries around the world.

SECURE

No need to hunt unsecure public WiFi.

USEFUL

Stay on top of your business everywhere you go.

LONG-LASTING

Stay powered-on all day with up to 8 hours of WiFi battery life.

SHAREABLE

Connect up to 10 devices at the same time. Keep your friends online too!

FAST SPEEDS

Superfast and secure 4G LTE internet connection.