Getting the best speed from your Ryoko
If you have read and have not found a solution in our knowledge base, kindly submit a ticket.
If Ryoko ever feels slower than you expect, small tweaks to how and where you use it can quickly improve performance.
Signal is key. Mobile data works best when the device has a clear “view” to nearby towers. Try placing Ryoko:
- Near a window rather than deep inside a building.
- Away from thick walls, metal surfaces, or inside bags and drawers.
- Upright and on a table instead of on the floor.
The number of connected devices also matters. Ryoko can handle up to 10 devices, but if everyone is streaming video or downloading large files at once, each device gets a smaller share of the speed. When you need the best performance - like an important call or work meeting - pause heavy downloads or streaming on other devices for a while.
If things feel “stuck,” a quick restart often helps: turn Ryoko off, wait 10-15 seconds, then turn it back on. Doing the same with your phone or laptop can clear temporary network or Wi‑Fi glitches. With these simple habits, you’ll usually get the best speed your local network can provide.