Fair Use Policy in plain language

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

Fair Use Policies can sound scary, but they’re mostly about keeping the network fair for everyone, not about catching small mistakes.


Our data plans are built for normal personal use: browsing, social media, maps, messaging, some streaming, and remote work. Problems start when usage looks more like running an office network or a data center - 24/7 HD streaming on many devices, constant big downloads, or heavy file sharing around the clock.


When a few users consume huge amounts of bandwidth, it can slow things down for everyone else on the same network. A Fair Use Policy allows the provider to gently step in, usually by temporarily slowing extremely heavy users or contacting them about switching to a more suitable plan. For a typical traveler or remote worker, it’s rarely an issue.


As a rule of thumb, if you’re using Ryoko like you’d use your personal phone data - rather than as a replacement for a full home or office line - you’re well within fair use. If you ever notice your speed reduced unexpectedly, checking your usage in self‑service and pausing very heavy activities is a good first step.

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