If you lose your phone:
- Contact Ryoko support immediately with your account email and purchase details
- We can deactivate your eSIM remotely so no one can use it
- Get a new device and we'll help you reinstall your remaining data on the new phone
- Your remaining data is tied to your account, not the device—so you won't lose it
- Act quickly to prevent unauthorized use. Keep your purchase confirmation email safe so you can verify your account.