I need clarification about my invoice

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

To help you understand your invoice correctly, you can check the order confirmation that we sent to your email. It should contain all the necessary details that you need. Additionally, if you added any accessories or upsells to your order, they will show as a separate charge on your bank statement. We have attached a snapshot for your reference.




Please note that using a different currency from the one you used for your purchase may affect the price displayed on your billing statement. We don't want you to be confused by this.


If you have any concerns regarding ordering errors, please refer to this article for more information. Feel free to reach out to us if you have any further questions; we are here to assist you!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

SMART & SIMPLE

One-touch access to the internet in over 137 countries around the world.

SECURE

No need to hunt unsecure public WiFi.

USEFUL

Stay on top of your business everywhere you go.

LONG-LASTING

Stay powered-on all day with up to 8 hours of WiFi battery life.

SHAREABLE

Connect up to 10 devices at the same time. Keep your friends online too!

FAST SPEEDS

Superfast and secure 4G LTE internet connection.