Ordering Errors

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

We understand that errors can happen when you place an order. While we can't always guarantee an immediate correction before your order is shipped out, we're here to help you! We've found that common mistakes made by customers include providing the wrong address, ordering incorrect quantities, making duplicate orders, and more.


But don't worry! If you have any concerns about these issues, you can contact our excellent customer service team as soon as possible at [email protected], and they will be happy to assist you in any way they can.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

SMART & SIMPLE

One-touch access to the internet in over 137 countries around the world.

SECURE

No need to hunt unsecure public WiFi.

USEFUL

Stay on top of your business everywhere you go.

LONG-LASTING

Stay powered-on all day with up to 8 hours of WiFi battery life.

SHAREABLE

Connect up to 10 devices at the same time. Keep your friends online too!

FAST SPEEDS

Superfast and secure 4G LTE internet connection.