Device maintenance
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Taking good care of your Ryoko helps it last longer and stay reliable.
- Keep it dry and away from extreme heat or cold.
- Avoid drops, strong impacts, or putting heavy objects on top of it.
- Clean it with a soft, dry cloth only - no liquids or harsh cleaners.
- Use the included USB Type-C cable and a compatible charger, and don’t leave it charging in very hot places (like a car in the sun).
- If you won’t use Ryoko for a while, turn it off and store it in a cool, dry place.
With a bit of care, your Ryoko will stay ready for your next trip or work session.