Device maintenance

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Taking good care of your Ryoko helps it last longer and stay reliable.


  • Keep it dry and away from extreme heat or cold.


  • Avoid drops, strong impacts, or putting heavy objects on top of it.


  • Clean it with a soft, dry cloth only - no liquids or harsh cleaners.


  • Use the included USB Type-C  cable and a compatible charger, and don’t leave it charging in very hot places (like a car in the sun).


  • If you won’t use Ryoko for a while, turn it off and store it in a cool, dry place.


With a bit of care, your Ryoko will stay ready for your next trip or work session.

SMART & SIMPLE

One-touch access to the internet in over 137 countries around the world.

SECURE

No need to hunt unsecure public WiFi.

USEFUL

Stay on top of your business everywhere you go.

LONG-LASTING

Stay powered-on all day with up to 8 hours of WiFi battery life.

SHAREABLE

Connect up to 10 devices at the same time. Keep your friends online too!

FAST SPEEDS

Superfast and secure 4G LTE internet connection.