Can I change the payment method for recurring charges?

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

At the moment, the payment method used for an existing active subscription cannot be changed directly. The current billing cycle will continue to be charged to the card or payment method you used when you first purchased the plan.


However, you can:


  • Use a different payment method when purchasing a new plan or subscription in the future.


  • Contact our customer support team if you need help stopping the current subscription and setting up a new one with your preferred payment method.


If you are unsure what to do next, reach out to support with your account email and order number, and they will guide you through your options.

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