I have completed the order but did not receive my order confirmation

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

We totally understand how frustrating it can be when you haven't received your order confirmation. Don't worry, we're here to help!

Firstly, it's possible that your email address was entered incorrectly during the purchase process. It happens to the best of us! Another thing to check is your spam folder; sometimes our emails can unexpectedly end up there.

If you've already checked both of those things and still haven't received your confirmation, please don't hesitate to reach out to us. We have a handy-dandy contact form above specifically for this issue. Just select "I have not received an order confirmation" as the subject, and we'll get right on investigating.

Thanks for shopping with us, and we hope to get your order confirmation to you soon!

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